About the Tribunal
The Tenancy Tribunal provides a quick and easy way for tenants and landlords of residential properties to resolve disputes.
The Tenancy Tribunal hears disputes between landlords and tenants of residential properties who have not been able to reach agreement in mediation provided by the Department of Building and Housing.
The Tribunal conducts proceedings with minimal formality and technicality. It decides disputes according to the general principles of relevant law and the merits and justice of the case, but is not bound by strict legal technicalities.
Adjudicators
Tenancy Tribunal hearings are heard by impartial and independent Tenancy Adjudicators. Most are lawyers appointed by the Governor-General on the recommendation of the Ministers of Justice and Housing.
Administrative support
The Tribunal's day-to-day administrative support is provided jointly by District Courts and Department of Building and Housing staff.
Department of Building and Housing staff:
- receive tenancy applications
- provide a free mediation service
- schedule the first hearing if mediation fails or is not used
- provide information, education and advice on tenancy matters
- administer tenancy bonds.
District Court case officers:
- provide administrative support for the Tribunal and the adjudicators
- liaise with parties over any issues relating to their case that may arise once the application is filed at the Court
- co-ordinate applications for adjournments
- manage rehearing and appeal applications.
Not all District Courts have a Tenancy Tribunal. For a list of those that do, see the Contact us page.
